Urban Native Homes Inc. go about like the KMHC building is flawless
and nothing goes wrong at this place.
News Flash! When the Polar Vortex
hit southern Ontario the KMHC staff wasn’t prepared for what happened next. For
many days there was no heat in the upper floor units, mostly the elders and
those with physical disabilities are located on these floors. Fortunate for me
and my neighbors we’re located in the lower level and have our own heating
system. During the no heat situation the following Monday KMHC office was closed due to the frigid cold weather. It’s a poor excuse, all staff have vehicles if they were
paid by the hour I’m sure they would show up regardless of weather conditions. I applaud Luke Johns his job title may be
the building cleaner but this young man actually cares about the tenants. During
the emergency I met him in the hallway and he asked if my heating system is
working.
A few days ago we had the annual unit inspection, mine was scheduled for
10.30 am. Here I am looking at the clock and it’s going on 11 am so I called
the office to find out what’s the hold up.
HOW Lynda Jones answered and explained due to the boiler being repaired there
will be a delay but didn’t say how long. I finally got fed up waiting so I called the office
again @ 11 45 am. I told HOW Lynda Jones I have better things to do then sit around waiting
for a mundane unit inspection plus in consideration the staff should inform
tenants of any delays and perhaps reschedule for another time. :P All of sudden Lynda announced the inspection
guy is available and he’ll be right over. Needless
to say I was not in a good mood when Darryl and HOW ‘probie’ Christine showed
up but I kept my cool. When the
inspection was over Darryl the head maintenance guy complimented me on how well
I keep my unit. :)
In the past UNH’s staff have been known to enter units
without proper notice so I like to be present whenever they do an inspection.
It’s time for UNH’s Director to get off her butt and find a competent
superintendent for KMHC, the maintenance crew are doing double duties and it’s
not fair to them…unless she’s paying them double wages. :P
A tenant meeting is scheduled in a few days….Stay
tuned. ;)
Tk
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