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Fire Alarm at KMHC 2023

I don't particularly like posting Ontario Aboriginal Housing Services screw ups but there is no other alternative. 

Early Saturday morning a kitchen fire broke out in a native elder's unit at KMHC. The Hamilton fire dept was dispatched and soon the kitchen fire was under control. The tenant was sent to the hospital for treatment and observation and it looks like he'll be fine

Here's the kicker folks! The main fire alarm has to be reset from the main control panel and no OAHS employee were available to do so. The building has a unique fire alarm system I lived there for years and I know what I'm saying. When the alarm goes off fire sirens can be heard in the hallways and in each unit. A tenant cannot turn the siren sound off in their unit. They can mute it for 5 min then it comes back on. And trust me the siren volume is worthy of a major headache.

Tenants had to endure the fire alarm siren for nearly 5 hours. Imagine that!  These are native elders and nobody gives a crap. What's the use of having a OAHS after hours phone number when no one is around. Tenants were told OAHS will reach a maintenance person to reset the alarm, the problem is the staff member lives in Waterloo, Ontario. Geez! He/she may as well be on the moon. And where is the project manager Luke Johns? Did he immediately arrive to save the day! Nope.

My advice to KMHC tenants, file a complaint to OAHS head office request an explanation and a open letter apology to be posted on the bulletin board at the KMHC entrance. You may want to let Ward 2 Councillor know what happened also include Hamilton City Housing new CEO they fund OAHS.  

Remember request only don't place demands in your complaint letter otherwise OAHS will take it as a threat and each employee will need therapy. :P

tk 


 

Comments

Tony King said…
This afternoon I ran into a former OAHS employee at the gym, after I shared the story about KMHC she said this happened before at the building. Shame on Ontario Aboriginal Housing Services
January 16, 2023 at 7:14:00 PM EST
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