For nearly 3 years I've been instructed to submit in writing all tenant inquiries to Urban Native Homes Inc. Administration Dept yet no staff employee was assigned to handle my tenant file. The problem with one way communication, no phones calls, no e-mail correspondence UNH will only accept mail or Fax. With the advanced communication technology of today Fax and snail-mail are almost obsolete plus I don’t like not being able to speak to a UNH representative aka a real human being. There are many times when I didn’t get a reply back from the UNH Administration Dept. Two examples when I had a problem with an oversize fridge and during the 2017 rent review process I had important tenant related questions. When I asked receptionist Mellissa she said I do not have an assigned H.O.W. and once again I’m to send a request to UNH Administration Dept. After waiting a few weeks and receiving no reply I went to Hamilton legal Clinic for advice. I...
Koo Gaa Da Win Manitou Housing Complex.