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Legal Intervention

On July 28, 2014 I received a Notice Of Annual Income Review signed by HOW Christine Demick requesting information and documents for rent calculation. Being meticulous I had the entire necessary paperwork ready within a few days and I handed it in.  I figure it would take a few weeks for her to calculate and verify all personal information then we’d have a short meeting, sign the lease and share a happy dance at the next tenant meeting.  :).
But noooo that’s not how it went.  At the end of August I asked Christine what’s going on with the rent review she replied they’re still working on it.  This went on for the weeks of Sept and Oct.  I’d call Christine almost every week for an update and got different excuses every time ie: “It’s still on my desk and haven’t got to it” or “It’s at head office” or “Talk to HOW Lynda Jones she’s working on it” etc.  At this point I’m getting agitated with the KMHC staff my lease expires Nov 1, 2014.  Finally last week I had a private personal chat with H.O.W. Christine I told her to pass a message to HSC Ingrid Nosel or to UNH’s Director Janis Lewis that regretfully I will seek legal council if I don’t get my approved rent review documents…she gave a nonchalant "OK".  
True to my word on the morning of Oct.28, 2014 I went to the Hamilton Community Legal Clinic for assistance.  I was fortunate to obtain the services of an experienced paralegal she listened to my concerns, read all documents and gave me excellent advice. We collaborated on a strong worded letter to be sent via fax to the head office of Urban Native Homes Inc. The fax was sent at 9:17 am, later that day by 4:20 pm a letter was delivered under my apt entrance door enclosed in the envelope was my “Notice Of No Rent Change” signed by H.O.W. Christine Demick.  See folks!  This is what I'm talking about, unnecessary delays by putting assignments on the back burner and passing the buck are not acceptable I expect results within a reasonable amount of time. 
For the record I don’t blame H.O.W. Christine for all this nor am I upset with her.  I’m aware of the restrictions junior staff must follow or risk being thrown under the bus by HSC Ingrid Nosel.  One person that should be held responsible is the HSC Ingrid aka the KMHC common landlady. 
Now that this issue is finally resolved I hope we can move on and enjoy the upcoming Christmas holidays with no drama.   

On a lighter note Halloween is near who would have thought H.O.W. Lynda Jones would celebrate the occasion so early!  What did she do to her hair!  :D

Tk

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